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Link Business Communications Support

Welcome to our new support portal.

Whether you are an existing customer or a company looking for help with a system not installed by Link, you are in the right place.

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​Please choose one of these convenient ways to contact us.

Chat

Support

Ticket

Call

Email

Customer

Login

At Link Business Communications, our commitment to excellence is reflected in our dedication to providing swift and reliable support to our valued clients. We take pride in our ability to respond promptly to inquiries, ensuring that any issues or concerns are addressed with efficiency and expertise. With regular software and security updates, we strive to keep our clients' systems running smoothly and safeguarded against emerging threats. Whether through online channels or in-person interactions, our knowledgeable team is always ready to assist customers with personalized solutions and guidance, ensuring their satisfaction and peace of mind every step of the way.

All Inclusive Client Care Package

Our Client Care Package is included with your monthly service. Here is what we are proud to include:

 

  • All technical support via telephone, chat or ticket

  • All system administration which includes all programming changes as needed, whenever needed.

  • No charge replacement of any telephone that fails due to accident or through normal wear and tear.

  • Replacement telephones will be shipped to you or personally delivered where appropriate.

  • The phone being replaced must be non-functional or behaving in a way that can’t be fixed through system programming, phone programming or by modifying or repairing deficiencies in the buildings network infrastructure.

  • All returned phones are subject to examination and testing.

  • Phones found to be intentionally abused or damaged through excessive environmental conditions are not covered under this policy.

  • Phones found to be operating as designed are not covered under this policy.

  • Phones replaced where the trouble condition is later found to exist elsewhere as in the ISP equipment/service or the office or buildings network infrastructure are not covered under this policy.

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